The sales, management and install personal were all very polite and professional. Pleased with the windows. Windows are an expensive, Compass came in with a good price and seems like so far a quality product. Rob and his sales demonstration won me over. Far out did the major brand name that came out for quote and about half the price. Time will tell. I did have a broken screen nothing that the company did and as promised per the warranty Jim scheduled a service call to have repaired with out issue. Install was quick and everything cleaned up nicely. Very Happy, nice to find a company to deal with without the bull Thank you Compass team.