Expect peace of mind along with a quality product and expert installers when you work with Compass!
Compass Window and Door warrants that its superior products will be free from defects and manufacturing imperfections as detailed below. The lifetime warranty is a 30-year warranty and begins the day the products are installed. If any products installed by Compass Window and Door are defective, we will repair/replace the product with no fee to the customer. Compass has the right to attempt a repair on the defective product 3 times before replacing the product.
Included in all of our window installation, at no additional cost, you will get:
Check our our warranty details below.
Vinyl Frame Warranty
Compass Window and Door warrants that the vinyl extrusions manufactured form Polaris Vinyl Compound, for use by Polaris in fabricating the products, are free from defects in material and workmanship in the course of manufacture and will not materially rot, rust, crack warp, pit, corrode, peel or blister during the warranty period and will not materially fail to maintain their basic color characteristics in the warranty period.
Insulated Glass Warranty
Compass Window and Door warrants that its insulating glass units (the product) will be free from material obstructions of vision as a result of dust or film formation on the internal glass surfaces caused by failure of the hermetic seal due to faulty manufacturing of the unit. The Compass Window and Door warranty of the product shall extend for a period of 30 years after the date of installation. In the event of glass breakage on glass installed by Compass Window and Door, Compass will provide the replacement glass free of charge for the duration of the warranty.
Compass Window and Door, warrants, subject to the conditions and restrictions contained herein, the Compass Window and Door fenestrations products shall be guaranteed against defects in the materials for a period of 30 years from the date installed by Compass Window and Door. The warranty does not cover parts that have been abused, misused or not used for the purpose intended or parts that have been damaged or that have been removed by someone other that a Compass Window and Door representative.
Screen Frames are warranted against rotting, rusting and or corroding. Screen mesh is warranted and only replaced in a Compass location.