Compass Window was AMAZING!!! I don't leave reviews... ever. But I've also never went through an easier process with such a courteous and honest staff throughout any of my other home renovations. I needed 17 original windows replaced from my home built in the 50's before selling. I wanted a decent window, but price was my number 1 deciding factor. I made all 7 companies I called aware of this, and 3 wouldn't even come out. 1 actually called me back and said they knew a company that was reputable and that I should try, Compass. Bill from Compass was the last salesman that came out. No gimmicks, no "upgrades" like the others. He actually gave me suggestions on how to make things cheaper while not sacrificing quality AND they had their own installers. The price, Compass beat EVERYONE, one of them by HALF! When it was time for the 2nd measure, the gentleman called me while at my home, and told me it would improve my curb appeal if I changed 2 of the attached windows from a single sliding to a double.....(But that was part of how I got the price so cheap) When I asked "How Much?", he said absolutely nothing, we'll take care of it for you. My windows came in BEFORE schedule and the install was 2 weeks earlier than estimated. ALL 17 windows were installed on the first day, and the second day was for additional outside work. They even removed and installed windows in specific rooms first to make sure my wife and 3 year old could stay warm & take her nap on-time. Clean up? Besides the GORGEOUS windows installed in my home, I wouldn't have even known they were there. We also noticed the difference in drafts and warmth immediately. Looking for great windows at an incredible price.... CALL COMPASS!!!!
Got a recommendation from a friend to check out Compass to replace our house's original windows. Had an in-home visit/quote, and decided to make the investment. The installers were great - very quick, professional, cleaned up the mess, and finished the job in one day (a huge need for our family). We had some communication hiccups that the owner Jim remedied after the install. Overall, we highly recommend Compass.
I am very happy with the customer service and the price Compass Window offered. Jim, was very helpful and and knowledgeable. The new windows were installed two weeks after I placed my order. The installers were professional and worked efficiently.
Rob and his team were fantastic. Can't wait to work on more projects with them in the future. My new front door exceeded my expectations, I love it!!!!
I was very satisfied with the service from Compass. Jim & Rob were easy to work with and our attic insulation was brought up to Midwest standards. I look forward to doing business with them again in the future.
We were looking for windows for our house because our crank out windows were bent and we wanted to have double hung windows installed. We had Feldco and Compass come out to give us a quote. The representative from Feldco tried to use high pressure tactics to get us to sign right away. Rob from Compass came to our house and showed us his product. He was honest and showed us what we needed and did not try to up sell us. He gave us a quote for 14 windows, which was less than Feldco's and told us to take our time in deciding if we wanted to sign a contract (no pressure from him). We thought that his product was superior and signed the next day. The windows came in the time frame promised and the crew that came out was wonderful. They took their shoes off every time they came into the house and helped me clear some stuff from the windows in the basement. They confirmed the window sizes before installation and showed me what they were going to do. They installed the windows quickly and professionally and even cleaned up both inside and outside. Rob even came back to make sure that the installation was going well and there were no problems. I have already referred him and his company to some friends and would highly recommend him to anyone.
The team at Compass was really great to work with. They took time to show me different products and help me choose the product that worked best for me. They showed up when they said they would and they were highly professional throughout. My new Diamond Kote siding/soffit/facia and my new gutters all look awesome. I highly recommend Compass.
Compass replaced windows throughout my property, including both slider windows and double hung windows. It gives our house a totally fresh look and makes it very easy to enjoy the outdoors, from within. I would totally recommend Compass for any window installation needs
Couldn't be happier with our purchase and install of windows from Compass. The installation was quick and done professionally. Jim was a great salesperson, no pressure sales tactics like the other places. Responsive and always happy to help. I couldn't possibly recommend them more!!! Fantastic job!
Rob came out to give us a quote and he was great. Really worked to give us the best quality and a great price. He was cognizant of our time as well as our budget. The day of installation he came out in the morning as well as after the job to make sure the quality of the installation was what was discussed. Our installers also were very polite clean and quick. The windows and patio door truly transformed my home, thanks to this great company and quality materials. I would recommend these guys to anyone.
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